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Star Gourmet, the new lifestyle membership programme
 
 

Star Gourmet, the new lifestyle membership programme

Membership

» The membership term (validity period) shall be for a period of 12 calendar months from the date of issuance of Membership.
» The Membership Card is not transferable and can be used by the member only.
» The total amount of the membership fee will be refunded provided the membership has not been used and the refund is requested by the Member within 15 days of acceptance of membership. The refund will only be actioned after the receipt of the Membership Card, all the certificates and a written cancellation request.
» Sahara Hospitality Ltd., Mumbai, reserves the right to add, modify, withdraw or delete any of the benefits, rules, terms and conditions, the duration of the programme, with or without prior notice. All decisions in this regard will be final and binding on the member of the programme.


Dining and Accommodation

» Conventional benefits on card can only be availed on the total food order and only one card may be presented per table/per visit.
» Discounts cannot be given in conjunction with any other special promotion/discount programme.
» The value of the specific discount shall not include central, state, local taxes, off-premise or room-service orders.
» Discounts are not applicable during Christmas & New Year’s Eve or any other dates specified by the Hotel.
» Children above 5 years of age are included in the total guest count for the purpose of calculating discounts.
» Presentation of the Membership Card is imperative for availing the discounts and benefits.
» All reservations are subject to allocation availability and prior reservations.
» Amendments/cancellations of room reservations must be made with a 72 hour prior notice.


Gift Certificates

» All certificates enclosed are for one time usage only and must be surrendered at the time of arrival and cannot be exchanged for cash or any other services.
» The benefits as given in the gift certificates are accompanied by the terms and conditions given on the face or on the reverse of the certificate. These are valid strictly as indicated, and cannot be extended or re-validated.
» Prior reservations must be made at least 24 hours in advance to use the Spa and Beauty Salon certificates.
» In the event that the certificates are lost, these cannot be replaced or the money refunded.
 
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